With over 30yrs commercial experience, I have been fortunate enough to have worked in many industries, touching many different customer bases. This has developed a pool of knowledge, experience and know how, plus an understanding of the diversity of social, economic and political pressures faced. Also having qualifications in counselling, coaching and mentoring enables the development of relationships by truly understanding needs and wants for mutual benefit, whether that is managing staff, dealing with suppliers, or stakeholders and customers.
With my years in Board and senior management I have been responsible for Strategy creation, implementation of business plans, controlling P&L and accountable for targets. As an early adopter of new ideas and methodology, this has assisted when introducing change, resulting in cost savings and increased profit. Experienced in various business systems and processes including CRM packages, Project Management, and Lean Management Value Stream Mapping, I am confident that I can support your business needs, whether they are short, medium or long term.
Industry sectors worked in:
- Engineering
- Manufacturing: Plastics, Packaging, Furniture, Toys, Nursery Goods, Domestic Hardware
- Warehouse, Fulfilment, Logistics
- Transport: import and export, air, sea and road freight
- Training: bespoke and open
- Wholesale Distributor: Industrial Consumables, Office Products, Contract Furniture
- Retail: Supermarket Fashion
- Membership Services
Sectors:
- B2B
- B2C
- B2G
Disciplines:
- Sales: field and office based sales
- Marketing and PR
- Customer Service
- Consumer Service
- Contact Centre
- Product Design and Development
- CAD graphic
- Information Systems (IT)
- Procurement, Specifying and Expediting
- Import and Export
- Forecast Planning
- Production Planning
- Warehouse management
- Service: delivery, installation and maintenance